From the status menu, click on “Set a status.”ī. Whether you want it visible to everyone in your Slack workspace or specific individuals and channels, Slack offers flexible visibility options.Ĭustomize who can see your status message by following these steps:Ī. Tailor the visibility of your status message to control who can see it. Optimize your custom status by choosing a predefined time duration or manually setting a start and end time.Īlternatively, set your status to remain active until you manually change it. Step 4: Select a duration for your status message Once the load was appropriately balanced across our infrastructure, and we were able to confirm that our up-scaling systems were prepared to handle any future spikes, we re-enabled the Threads view for all users.Here, you can also choose to pause notifications until the status is changed back. The optimisation and redistribution work brought error rates down, which resolved most of the issues with channel loading, group direct messages, hyperlinks, and Saved items that users were experiencing.Īt this point, we made the call not to re-enable the Threads view in order to give our recovery efforts more time to restore balance to the system. We also made several code changes to reduce the effect a de-provisioning job of this scale would have on our infrastructure, and redistributed some of the load across other parts of the system.

In parallel, we ended the long running de-provisioning jobs, and significantly scaled up the systems that handle those jobs. Some customers may have also had trouble with loading channels, adding users to group direct messages, API hyperlink rendering, and missing Saved items.Ī mass de-provisioning event inadvertently increased load across our infrastructure, causing issues with Threads for many users.Īs an immediate mitigation strategy, we temporarily deactivated the Threads view for all users.

PDT, a number of customers had trouble loading and receiving thread notifications.

Slack status io